Assistance services

Technical Assistance Services (Help Desk)

Unified Customer Care Toll-free Number
+ 39 800 038 320 option 2 (from national landlines)

Switchboard number
+ 39 06 404 041 option 2 (from mobile or fixed international networks)

Email address
helpdesk@unidata.it

Service availability days/times
Monday to Friday from 08:30 to 21:30 (CET) – Saturday and Sunday from 09:00 to 18:00 (CET)

Administration Assistance Services

Unified Customer Care Toll-free Number
+39 800 038 320 option 1 (from national landlines)

Switchboard number
+39 06 404 041 option 1 (from mobile or fixed international networks)

Email address
amministrazione@unidata.it

Service availability days/times
Monday to Friday from 08:30 to 21:30 (CET) – Saturday and Sunday from 09:00 to 18:00 (CET)

Commercial Assistance Services

Sales Information Toll-free Number
+39 800 609 000 (for commercial information only)

Unified Customer Care Toll-free Number
+39 800 038 320 option 3 (from national landlines)

Switchboard number
+39 06 404 041 option 3 (from mobile or fixed international networks)

Email address
info@unidata.it and gigafiber@unidata.it

Service availability days/times
Monday to Friday from 08:30 to 21:30 (CET) – Saturday and Sunday from 09:00 to 18:00 (CET)