Contractual documents in force
Contractual documents 3 April 2009 -> September 14, 2010
Contractual documents May 15, 2005 -> 2 April 2009
Landline telephony quality indicators
Electronic communication quality indicators
Call Center quality indicators
Telephony standard services (Annex 13 to Resolution 254/04/CSP as amended)
Electronic communication standard services (Annex 6 to Resolution /08/CSP as amended)